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We had to stay on top of what was going on. 

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Because many of the calls would be from Congressmen, 

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or a Congressmen's office, saying, "What's going on, on the floor? 

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Are there any votes going to be soon? 

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Do you think there are going to be any quorum calls?" 

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They might ask what the legislation was, 

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or what stage of the bill it was. So we had to learn all the House procedure, 

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and we had to stay current on what was happening on the floor 

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so we could intelligently, hopefully, 

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answer the questions of the people who called. So that was another aspect.